How Renting Works
Renting from Twin Lakes Party Rentals is simple, friendly, and locally managed. Browse our inventory, tell us about your event, and we'll take care of the rest.
The Rental Process
01
Browse the Inventory
Explore our full rental catalog online. Filter by category — tents, tables, chairs, linens, catering equipment, yard games, and signs — or browse everything at once on the Shop All Rentals page.
02
Choose Your Items and Quantities
Select the rental products you need and choose the quantities that fit your event. You can mix and match items from multiple categories in a single rental request.
03
Tell Us About Your Event
Submit your event date, venue, guest count, and any other details using our rental request form. This helps us confirm availability and put together an accurate quote for you.
04
Receive Your Availability and Pricing Confirmation
We'll review your request and follow up with availability and pricing confirmation. Rental availability and pricing are not final until confirmed by Twin Lakes Party Rentals.
05
Review and Approve the Rental Agreement
Once availability and pricing are confirmed, we’ll send you a detailed rental agreement with all of the info about your rental items and where pickup/delivery will take place.
06
Pay Your Approved Deposit or Balance
After your rental agreement is approved, you’ll pay the required deposit (50%) or balance to secure your reservation.
07
Arrange Pickup or Approved Delivery
Coordinate pickup or delivery based on the options available for your event date and location.
08
Enjoy Your Event and Return the Items
Use the rented items for the duration of your event and then return or prepare for pickup according to the terms of the rental agreement.
Reservations and Payments
How Far in Advance Should I Reserve?
Some item quantities are limited so it is recommended to reserve as early as possible.
Is a Deposit Required?
Yes a non-refundable retainer(50% of total rental is required for us to save a date and the items.
What Payment Methods Are Accepted?
Cash, Check, Card
Can I Change My Order After Booking?
Yes, plans change, guest lists change let us know what we can do to help. Full balance is due 48hrs before delivery.
What Is the Cancellation Policy?
The 50% retainer is non-refundable.
Have questions about your specific event? Contact us and we'll walk you through every step.
Pickup, Delivery, and Setup
Pickup
Most of our rental items are available for pickup however some are not. Your rental agreement will have all necessary information for pickups.
Delivery
Delivery is generally available for all our rental items. (Some fees may apply)
Setup and Takedown
Tents and dance floors include setup, other items may be setup and taken down for your event for an additional fee.
For full details on all rental policies, including weather, cancellations, and customer responsibilities, visit the Rental Policies page.
Ready to Build Your Event Your Way?
Check availability and get a quote for your event today!